Endurance AI - Terms of Service

Effective Date: April 12, 2025

Acceptance of Terms

By creating an account or using any services provided by
Endurance AI (“Endurance AI,” “we,” “us,” or “our”), you (“you” or “Client”)
agree to be bound by these Terms of Service (these “Terms”). These Terms
constitute a legal agreement between you and Endurance AI, a U.S.-based sales
automation agency. If you do not agree with any part of these Terms, you must
not use our services or platform. We may update or modify these Terms from time
to time. If we make material changes, we will provide notice through our
website or by email. By continuing to use the services after any revisions
become effective, you agree to the updated Terms. These Terms also incorporate
any additional policies or guidelines we may provide for specific services,
including our Privacy Policy, which we advise you to review.

Description of Services

Endurance AI provides an online platform and tools for sales
automation, including access to dashboards, analytics, and automation tools to
help manage sales and marketing activities. Our services (“Services”) enable
clients to streamline tasks such as lead management, email outreach, and
performance tracking. Users gain access to these Services by creating an
account on our platform and can utilize various features designed to improve
business development and sales processes. Services are offered under different
plans, including subscription-based plans (recurring access for a periodic fee)
and pay-per-service options (one-time or usage-based fees for specific tools or
tasks). The specific features and pricing for each plan are described on our
website or in your contract or order form. Endurance AI continually improves
and updates its Services, and we reserve the right to add, modify, or
discontinue any feature or aspect of the Services at any time. We will attempt
to notify you of major changes, but there may be instances (such as emergency
maintenance or updates) where immediate changes are necessary without notice.
Please note that the availability of our Services may be subject to limitations
or conditions. We do not guarantee uninterrupted or error-free operation of the
platform. There may be occasional downtime for maintenance, upgrades, or
factors outside our control. You acknowledge that access to the Services may be
affected by internet bandwidth, third-party service availability, or other
technical factors, and Endurance AI is not liable for any downtime or
disruptions.

Account Registration and Security

To use our platform, you must create an account and provide
accurate, current, and complete registration information. Account Registration:
You agree to provide information such as your full name, a valid email address,
and any other information required by the signup process. You are responsible
for keeping your registration information up-to-date. You must be at least 18
years old (or the age of majority in your jurisdiction) or otherwise legally
capable of forming a binding contract to register for an account and use the
Services. If you are registering on behalf of a company or other entity, you
represent that you have the authority to bind that entity to these Terms.
Account Security: You are responsible for maintaining the confidentiality of
your account login credentials, including your username and password. You must
not share your login information or allow anyone else to access your account.
If you suspect any unauthorized use of your account or a security breach, you
agree to notify Endurance AI immediately. We may ask you to promptly change
your password or take other steps to secure your account in such cases.
Endurance AI is not liable for any loss or damage arising from your failure to
safeguard your account information or from unauthorized access to your account.
All activities conducted under your account are your responsibility, whether or
not you authorized them. You agree to use reasonable measures to secure your
account, such as choosing a strong password and logging out after each session on
a shared device. We reserve the right to suspend or terminate your account if
any information provided during registration is inaccurate or misleading, or if
we have reason to believe your account is being used in violation of these
Terms. You must not create multiple accounts for the same person or entity, or
create an account for someone else without their permission. You also agree not
to transfer or sell your account ownership to any other party without our prior
written consent.

Subscription and Payment Terms

Certain Endurance AI Services are provided on a subscription
basis, while others may be purchased as one-time or usage-based services. By
selecting a subscription plan or pay-per-service option, you agree to pay the
applicable fees and charges as described at the time of purchase and to abide
by the following payment terms:

Fees and Billing: You agree to pay all subscription fees,
service fees, and any other charges incurred in connection with your account
(collectively, “Fees”) in U.S. dollars, unless otherwise specified. When you
subscribe to a plan or order a service, you must provide a valid payment method
(such as a credit card or other accepted payment method). You authorize
Endurance AI (or our third-party payment processor) to charge your provided
payment method for all applicable Fees, including recurring subscription fees,
one-time service fees, and any applicable taxes or charges. Fees and payment
schedules for your chosen plan or service will be disclosed to you during the
signup or order process.

Subscription Term and Renewal: If you enroll in a
subscription plan, your subscription will begin on the date of your initial
payment and continue for the subscription period (e.g., monthly or annually)
indicated at purchase. Auto-Renewal: Subscriptions automatically renew at the
end of each billing period for an additional period of the same length, unless
you cancel your subscription before the next renewal date. By default, we will
charge your designated payment method on the first day of each renewal term for
the applicable subscription fee, unless you cancel in advance. We will notify
you of any changes in subscription pricing or terms, and such changes will
apply from the next billing cycle after the notice period, if applicable.

Cancellation of Subscription: You may cancel a subscription
at any time through your account settings or by contacting our support team.
Cancellation will prevent future renewal charges, but no refunds will be
provided for the current billing period after a charge has been processed (see
Refund Policy below for details). You will continue to have access to the
subscription services until the end of your current paid term, after which your
access may be downgraded or terminated. If you cancel a subscription that has a
free trial period, cancellation during the trial will prevent any charges after
the trial ends.

Pay-Per-Service Purchases: If you purchase a one-time
service or a usage-based service (for example, a specific automation campaign,
custom report, or add-on feature), you agree to pay the fee specified for that
service. One-time service fees may be charged immediately upon order or as
otherwise described at the point of purchase. Usage-based fees (e.g., charges
per lead processed or per email sent beyond a plan’s included quota) will be
calculated and billed as explained in your plan details or order. We may
invoice usage fees periodically (e.g., monthly) or charge them to your payment
method on file, and you are responsible for timely payment of those fees.

Taxes: All Fees are exclusive of any sales, use,
value-added, or similar taxes, levies, or duties imposed by taxing authorities.
You are responsible for any such taxes that apply to your use of the Services,
other than taxes based on our income. If we are required to collect taxes,
those amounts will be added to your billing total.

Late Payments: If your payment method is declined or your
account becomes past due, we reserve the right to suspend or restrict your
access to the Services until all outstanding amounts are paid. In the event of
failed charges, we may attempt to reprocess the payment, and we will notify you
to provide an updated payment method. Endurance AI may also charge you interest
on any overdue amounts at the rate allowed by law, or a reasonable late fee,
and you will be responsible for any costs of collection (such as legal fees)
incurred by us in seeking payment.

Changes to Fees: Endurance AI may change the price of
subscriptions or the fees for services from time to time. We will give you
reasonable advance notice of any price increases via the email associated with
your account or via the Service. Price changes for subscriptions will not apply
retroactively; they will take effect at the start of your next subscription
term following the notice, unless otherwise stated. If you do not agree with a
price change, you may cancel your subscription before the new rate takes
effect.

All payments are non-refundable as per our Refund Policy
below. It is your responsibility to ensure that you have sufficient funds or
credit available in the chosen payment method to cover the Fees. By making a
payment, you represent that you are authorized to use the payment method and
that all billing information provided is accurate.

Use Restrictions

You agree to use Endurance AI’s Services only for lawful
purposes and in compliance with these Terms and all applicable laws and
regulations. You expressly agree that you will NOT:

Engage in Illegal or Unauthorized Activities: Use the
Services for any unlawful purpose or to violate any local, state, national, or
international law or regulation. This includes (but is not limited to) using
the platform to send unsolicited marketing emails in violation of anti-spam
laws (such as the U.S. CAN-SPAM Act), to engage in fraudulent activities, or to
distribute any material that is defamatory, obscene, harassing, or otherwise
objectionable.

Interfere with Others’ Use: Use the Services to harass,
abuse, harm, or interfere with another person or entity’s use and enjoyment of
the platform. You must not engage in any activity that could disable,
overburden, damage, or impair the functioning of the Services, such as
launching denial-of-service attacks, introducing viruses or malicious code, or
attempting to disrupt our servers or networks.

Circumvent Security or Access Controls: Attempt to gain
unauthorized access to any portion or feature of our platform, or any other
systems or networks connected to the Service. You will not probe, scan, or test
the vulnerability of our Services or breach any security or authentication
measures. Additionally, you may not impersonate any person or entity or
misrepresent your affiliation with any person or entity while using our
Services.

Misuse the Service for Spam or Data Harvesting: Upload,
post, transmit, or otherwise make available any unsolicited or unauthorized
advertising, promotional materials, “junk mail,” “spam,” chain letters, or
pyramid schemes through our platform. You also agree not to harvest or collect
information about other users (such as email addresses or contact information)
from the Service without their consent.

Infringe Intellectual Property or Rights: Use the Service to
upload, store, or transmit any content that infringes or misappropriates any
third party’s intellectual property rights or other proprietary rights. This
means you will not distribute or make available any content (such as text,
images, software, or data) through Endurance AI that you do not have the right
to use. You also must not use the Service to commit theft of trade secrets or
to violate privacy or publicity rights of others.

Reverse Engineer or Resell the Service: Copy, modify, adapt,
distribute, decompile, or reverse engineer any part of the Service. You agree
not to scrape, data mine, or otherwise extract data from our platform for
commercial purposes without authorization. You are expressly prohibited from
reproducing, duplicating, selling, trading, or reselling the Services or any
portion thereof for your own commercial gain, except as explicitly permitted by
Endurance AI in a separate partnership or reseller agreement.

Use the Service to Compete: Use the Service to build a
competing product or service, or for benchmarking or competitive analysis in a
way that is to our detriment or not expressly permitted. You must not misuse
any portion of the platform to develop or enhance a competing software or
service offering.

Violation of any of the above use restrictions is grounds
for immediate suspension or termination of your account, at our sole
discretion. Endurance AI reserves the right (but has no obligation) to monitor
your use of the Services to ensure compliance with these Terms. If you are
found to be engaging in any prohibited activities or violating any part of
these Terms, we may take any enforcement action we deem appropriate, including
removing offending content, disabling features, or terminating your access to
the Services without notice. You are responsible for any consequences (legal or
otherwise) that result from your improper use of the Services.

Intellectual Property

All rights, title, and interest in and to the Endurance AI
Services, including all content, information, software, text, displays, images,
video, and audio, and the design, selection, and arrangement thereof, are the
exclusive property of Endurance AI and its licensors. This includes any and all
intellectual property rights such as copyrights, trademarks, service marks,
trade secrets, patents, and proprietary know-how contained in or relating to
the Services. Endurance AI, our logos, and any product or service names or
slogans that we provide are trademarks of Endurance AI or its affiliates, and
may not be used without our prior written consent. Limited User License:
Subject to your compliance with these Terms and payment of any applicable fees,
Endurance AI grants you a limited, non-exclusive, non-transferable, revocable
license to access and use the Services for your internal business purposes.
This license allows you to use our software and platform functionalities as
intended—such as managing your sales processes, viewing and interacting with
dashboards, and running authorized automation tools—during the term of your
subscription or service agreement. You agree not to use the Services or any
content obtained from the Services in any manner except as expressly permitted
by these Terms. You retain all rights to the data and content that you or your
authorized users input, upload, or otherwise transmit into the Endurance AI
platform (“Client Data”), subject to the rights granted to us below. Endurance
AI does not claim ownership of your Client Data. However, by using the Services
and uploading or entering Client Data, you grant Endurance AI a worldwide,
royalty-free, sublicensable, and transferable license to use, reproduce,
display, and distribute your Client Data solely as needed to provide the
Services to you. For example, we may temporarily store your sales leads
information on our servers, process it to generate a dashboard report for you,
or transmit emails you compose through our system. This license is only to the
extent necessary for operating and improving the Services and fulfilling our
obligations under these Terms. We will not use your Client Data for any other
purpose outside of providing the Services without your consent, and we will
handle any personal information in your Client Data according to our Privacy
Policy. User Responsibilities for Content: You represent and warrant that you
have all necessary rights, permissions, and consents to provide the Client Data
to Endurance AI and to grant the license above. You also agree that none of the
Client Data you provide will (i) infringe, misappropriate, or violate any
intellectual property rights or any other rights of any third party; (ii)
violate any law or regulation; or (iii) contain any viruses or harmful code.
Endurance AI is not responsible for any Client Data or other content provided
by you or other users. You are solely responsible for backing up your Client
Data and for any loss or damage to your Client Data to the extent that it is
under your control. Feedback: If you choose to provide suggestions, ideas,
enhancement requests, or other feedback to Endurance AI regarding our Services
(“Feedback”), you hereby grant Endurance AI an unrestricted, perpetual,
irrevocable, sublicensable, transferable, worldwide license to use, modify, and
incorporate such Feedback into our products and services without any
compensation or attribution to you. This helps us improve our platform over
time. Nothing in these Terms will be construed to transfer any intellectual
property rights to you except for the limited license to use the Services as
stated above. Endurance AI reserves all rights not expressly granted in these
Terms. You must not remove, alter, or obscure any copyright, trademark, or
other proprietary rights notices on any materials or content accessed through
the Services. Any use of the Services or content outside of the expressly
permitted scope will be considered a violation of these Terms and may infringe
upon our intellectual property rights.

Integration with Third-Party APIs

Our Services may integrate with third-party APIs and
services to enhance functionality or allow you to connect your Endurance AI
account with other platforms. Examples may include (but are not limited to)
integrations with email providers, customer relationship management (CRM)
systems, social media networks, or other software that is relevant to sales
automation. By using these integration features, you acknowledge and agree to
the following terms regarding third-party APIs: Third-Party Accounts and Permissions:
In order to use certain features, you might need to connect or grant Endurance
AI access to your accounts on third-party services (for example, granting
permission to access your Gmail or CRM data if such integration is offered).
When you connect a third-party account, you authorize Endurance AI to interact
with that service on your behalf as necessary to provide the integrated
feature. For instance, if you connect an email service, our platform may send
emails or retrieve contacts through that service’s API under your instructions.
You are responsible for ensuring that you comply with the third-party service’s
own terms of service and policies when you enable an integration. We encourage
you to review the terms and privacy settings of any third-party service you
connect to our platform. No Endorsement or Control: Endurance AI provides these
integrations for your convenience and does not endorse or assume any
responsibility for third-party services or content accessed through our
platform. We do not guarantee the availability, accuracy, or continued
compatibility of any third-party API. Third-party providers are independent
from Endurance AI, and we have no control over their services, which are
governed by their own agreements and privacy practices. Your use of third-party
APIs via our Service is at your own risk, and it is your responsibility to
comply with any usage limits or restrictions imposed by those third-party
providers. Data Sharing and Privacy: When an integration is enabled, certain
data may be exchanged between our system and the third-party service. For
example, if you integrate a CRM, our platform might fetch lead or contact
information from the CRM, or push updates back to it. Endurance AI will only
use and handle data received from third-party APIs in accordance with our
Privacy Policy and as needed to provide the integration functionality. However,
we are not responsible for how the third-party service uses data that you
provide to it or that it collects on its own. Any data that is transmitted to a
third-party service through an integration is subject to that service’s terms
and privacy policy. We will make a reasonable effort to use secure, authorized
methods (such as official APIs and authentication protocols like OAuth) for
integrations, but you acknowledge that enabling these features inherently
involves data transfer outside of our platform. Service Changes and
Limitations: Third-party services may change, deprecate, or restrict their APIs
over time, which can affect the functionality of integrations. Endurance AI is
not liable for any consequences arising from changes in third-party APIs, such
as increased fees, reduced functionality, or discontinued features. If a
third-party API becomes unavailable or if our access is revoked (for example,
if your credentials expire or the third-party service discontinues our
integration), the integrated feature may stop working or be disabled. We will
try to inform you of major changes to integration features, but there may be
situations outside our control. Endurance AI reserves the right to modify or
discontinue any integration with a third-party service at any time, without
liability, though we will endeavor to give notice when feasible. By using a
third-party integration, you agree that Endurance AI assumes no responsibility
or liability for the actions, omissions, or breaches of security of any
third-party providers. We make no warranty or guarantee regarding the
reliability or results of any integration feature. If you encounter issues with
third-party services (such as account suspensions or data errors), you must
address those with the respective third-party provider. That said, we welcome
feedback and will assist you within our capacity to troubleshoot integration
issues that involve our platform. In summary, while integrations can greatly
extend the usefulness of our Services, they come with dependencies on external
parties. You should use them with understanding of and adherence to the third
parties’ rules. Your obligations to indemnify and limit Endurance AI’s
liability (as described elsewhere in these Terms) apply to any issues arising
from your use of third-party integrations.

Disclaimers and Limitation of Liability

Disclaimers: Endurance AI provides its Services on an “as
is” and “as available” basis. To the maximum extent permitted by law, we
disclaim all warranties of any kind, whether express, implied, or statutory,
regarding our Services and platform. This includes, but is not limited to, any
implied warranties of merchantability, fitness for a particular purpose, title,
non-infringement, and any warranties that may arise out of course of dealing or
usage of trade. We do not warrant that the Services will meet your requirements
or expectations, that the Services will be uninterrupted, timely, secure, or
error-free, or that any results or output (including sales results, analytics,
or automation outcomes) will be accurate or reliable. Endurance AI does not
guarantee the accuracy or completeness of any information or content obtained
through the Services, and you acknowledge that any reliance on such information
is at your own risk. You are responsible for verifying any results produced by
the Service (for example, verifying the accuracy of data in a report or the
appropriateness of an automated email) before relying on them for important
decisions. No advice or information, whether oral or written, obtained by you
from Endurance AI or through the Services shall create any warranty not
expressly stated in these Terms. While we strive to maintain the security and
integrity of our platform, Endurance AI makes no warranty that the Services
will be free of viruses or other harmful components. You assume all
responsibility for any damage to your computer system or loss of data that may
result from downloading or using our Services. Limitation of Liability: To the
fullest extent permitted by applicable law, in no event will Endurance AI, its
owners, directors, officers, employees, agents, affiliates, or licensors be
liable to you or any third party for any indirect, incidental, special,
consequential, or punitive damages whatsoever. This includes, without
limitation, damages for lost profits or revenues, loss of business opportunity
or goodwill, loss of data, business interruption, or any other intangible
losses arising out of or related to your use of (or inability to use) the
Services, regardless of whether such damages are based on contract, tort
(including negligence), strict liability, or any other legal theory, and even
if we have been advised of the possibility of such damages. In addition,
Endurance AI shall not be liable for any claims or damages arising out of: (i)
your use of the Services in violation of these Terms or applicable law; (ii)
any unauthorized access to or alteration of your transmissions, Client Data, or
other materials; (iii) statements or conduct of any third party on the Service,
including the actions of other users or third-party providers; or (iv) any
events beyond our reasonable control, such as internet outages, system
failures, cyber attacks, or force majeure events. Cap on Liability: To the
extent that any liability is not disclaimed under these Terms, the total
cumulative liability of Endurance AI and our affiliates to you for any claims
arising out of or relating to these Terms or the Services, regardless of the
form of action, shall not exceed the amount actually paid by you to Endurance
AI for the Services in the six (6) months immediately preceding the event
giving rise to the liability. If you have not paid Endurance AI for the use of
any Services during that time period, our sole and exclusive liability will be
limited to fifty U.S. dollars (USD $50.00). You agree that this limitation of liability
is a reasonable allocation of risk and is a fundamental element of the basis of
the bargain between Endurance AI and you, and that the Services would not be
provided without such limitations. Exceptions: Some jurisdictions do not allow
the exclusion of certain warranties or the limitation or exclusion of liability
for certain types of damages (for example, incidental or consequential
damages). Therefore, some of the above disclaimers and limitations may not
apply to you if prohibited by law. In such cases, Endurance AI’s liability will
be limited to the maximum extent permitted by applicable law. Nothing in these
Terms is intended to exclude or limit liability that cannot be limited under
law (for instance, certain statutory liabilities or liabilities for personal
injury or fraud, if applicable). You acknowledge and agree that the foregoing
disclaimers and limitations of liability are an essential part of these Terms
and that Endurance AI has set its prices and provided access to the Services in
reliance on such disclaimers and limitations. You agree that you use the
Services at your own risk and that this allocation of risk is reflected in the
fees charged (if any) for the Services.

Termination Rights

Termination by Endurance AI: We reserve the right to suspend
or terminate your access to the Services (including your account) at any time,
for any reason or no reason, at our sole discretion. Endurance AI may take such
action with or without prior notice to you. For example, we may terminate or
suspend your use of the Services immediately if: (i) you violate any of these
Terms or any applicable law; (ii) we suspect fraudulent, abusive, or unlawful
activity may be associated with your account; (iii) you fail to pay any Fees on
time; or (iv) we determine that your use of the Services poses a security risk
or could subject us to liability. We also reserve the right to terminate the
Services or any part of them, or generally cease offering or discontinue the platform,
at any time, although we will endeavor to provide advance notice to active
customers in such event when feasible. Termination or suspension by us may be
temporary or permanent. If we terminate your account, your right to access and
use the Services will immediately end. You understand that any termination of
your account may involve deletion of your account information and Client Data
from our live databases. Endurance AI will not be liable to you or any third
party for any termination of your account or deletion of your data associated
with your account, provided that we terminate in accordance with these Terms.
(Please refer to our data retention practices or reach out to us if you need
information on retrieving your data upon termination; we may, but are not
obligated to, provide a grace period for you to export data following
termination, subject to our Privacy Policy and applicable law.) Termination by
You: You have the right to stop using our Services at any time and may
terminate your account by following the instructions on our platform or
contacting us to request account deletion. If you are on a subscription, you
should cancel the subscription (as described under Subscription and Payment
Terms) to avoid further billing. Simply ceasing to use the Services will not
necessarily terminate your account or cancel recurring charges — you must
explicitly cancel or request termination. When you terminate your account, we
will cease billing you (if applicable) for future periods after the effective
cancellation date, and your access to any paid features will continue until the
end of the current billing cycle that you have paid for. No refunds will be
provided for early cancellation of a subscription or unused services (see
Refund Policy below). Effect of Termination: Upon any termination of your
account, whether by you or by us, the following will occur: (a) the rights and
licenses granted to you under these Terms will end; (b) you must immediately
stop using the Services and refrain from any further use; and (c) any
outstanding payments due on your account will remain payable and may be charged
immediately. All provisions of these Terms which by their nature should survive
termination shall survive, including (but not limited to) ownership provisions
(Intellectual Property), warranty disclaimers, limitations of liability,
accrued rights to payment, and where applicable, confidentiality obligations.
Endurance AI also reserves the right to temporarily suspend your account access
(instead of full termination) in cases of suspected violations or to prevent
damage while an investigation is conducted. In such cases, we will inform you
of the suspension and may reactivate your access once the issue is resolved, at
our discretion. If your account is terminated and you believe this was in
error, or if you wish to request the retrieval of data following termination,
you should contact us at the information provided in Contact Information below.
We will review such requests on a case-by-case basis. However, please note that
if termination was due to a breach of Terms, we are under no obligation to
reinstate your account or data.

Refund Policy

No Refunds for Services Rendered: As a general policy, all
fees and charges paid to Endurance AI are non-refundable. This applies to
subscription fees, one-time service fees, usage-based charges, or any other
amounts paid for our Services. Once a service has been rendered or access to
the platform has been provided for a paid term, you are not entitled to a
refund of any fees paid, except where required by law. For example, if you
cancel your subscription in the middle of a month or year (depending on your billing
cycle), you will not receive a refund for the remaining days in that period.
Similarly, if you purchase a one-time service or package and are dissatisfied
with the results or decide not to use the service, a refund will not be issued
for any work already performed or access already granted. We firmly adhere to a
no-refund policy for services that have been delivered or made available to
you, including partially used subscriptions or unused balances. Service
Interruptions and Guarantee: While we strive to maintain high availability and
quality of our Services, occasional interruptions or changes in service do not
entitle you to a refund. By using our Services, you acknowledge that the fees
paid are in exchange for access to and use of the platform and tools as they
are provided, subject to these Terms, and not contingent on any particular
outcome or financial return. Exceptions: In certain extraordinary
circumstances, Endurance AI may, at its sole discretion, consider a refund or
credit. For instance, if a billing error occurs or if a charge was made that
you did not authorize in accordance with these Terms, we will investigate and,
if appropriate, correct the charge or issue a refund. Any such decision to
issue refunds in specific cases does not waive our general policy of no
refunds. If any refunds are issued, they may be provided as a credit to your
Endurance AI account or refunded to the original payment method, at our
discretion. Additionally, if applicable law in your jurisdiction provides for refunds
or cancellation rights (for example, certain consumer protection laws or
cooling-off periods for online purchases), Endurance AI will comply with those
legal requirements. In all other cases, you agree that no refunds or credits
will be given. If you believe you have a special case that justifies a refund,
you may contact us to explain the situation (see Contact Information below). We
value our clients and will review your request fairly, but we make no guarantee
that any refund will be granted if it falls outside the scope of our policy. By
purchasing our Services, you acknowledge and accept this Refund Policy.

Governing Law

These Terms of Service and any dispute or claim arising out
of or relating to these Terms or your use of the Services shall be governed by
and construed in accordance with the laws of the United States, specifically
the internal laws of the State of Delaware, without regard to its conflict of
law principles. This governing law applies regardless of your location, and you
agree that the United Nations Convention on Contracts for the International
Sale of Goods (CISG) shall not apply to these Terms. By using the Services, you
agree that any dispute arising under these Terms that cannot be resolved
informally shall be resolved exclusively in the federal or state courts located
within the State of Delaware, USA (unless another jurisdiction is required by
applicable law). You consent to the personal and subject matter jurisdiction of
such courts for the purpose of litigating any such claims or disputes. You
further waive any objections to the venue of those courts, including objections
based on inconvenience. If you are accessing or using the Services from outside
the United States, you do so on your own initiative and are responsible for
compliance with local laws, if and to the extent local laws are applicable.
Regardless of any statutes or laws that might provide otherwise, you agree that
any claim or cause of action arising out of or related to use of the Services
or these Terms must be filed within one (1) year after such claim or cause of
action arose, or be forever barred (this one-year limitation may not apply in
certain jurisdictions which do not allow such provisions). Please note that
nothing in this Governing Law section shall prevent Endurance AI from seeking
injunctive relief in any jurisdiction if necessary to prevent an ongoing breach
of intellectual property or unauthorized use of the Services.

Contact Information

If you have any questions, concerns, or comments about these
Terms or need to contact us for any reason, please reach out to Endurance AI
using the information below: Endurance AI, Inc.

Attn: Endurance NH, 52 Nashua St, Milford, NH 03055

Email: [email protected] (for general inquiries) (for
legal notices or questions about these Terms)

Website: www.endurancenh.com (visit our website for
additional contact options or support resources) We will endeavor to respond to
any inquiries or issues as promptly as possible. All notices, requests, or
communications you provide to Endurance AI regarding these Terms should be sent
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you have read, understood, and agree to these Terms. We appreciate your
business and look forward to helping you enhance your sales processes with our
platform.